FAQ

1)   How do I place my order?

There is a simple registration required and then you can shop for the product in the website

2)   How many days will it take to deliver the product?

Given our robust delivery system, you can expect the delivery within 5-7 days.

3)   What are the payment options available?

You can pay online via debit and credit cards. We also provide net banking facilities.

4)   Do you offer COD facilities?

Yes. We do have COD facilities.

5)   If I receive a damaged item or incorrect one. Will I get a replacement?

Yes. If the product has been damaged or an incorrect one is given we will provide replacement.

6)   Can an order be cancelled?

Yes. Refer to cancel section.

7)   Are there any hidden costs applicable?

No. There are no hidden costs. There are delivery costs if applicable.

8) How much are delivery charges?

Within Tamilnadu, Kerala, Karnataka, Andhra Pradesh, Telangana there is free delivery available. Outside Tamilnadu, Kerala, Karnataka, Andhra Pradesh, Telangana courier charges apply. Charges are based on total weight of your parcel.

9) What are the days of delivery?

Within Tamilnadu, Kerala, Karnataka, Andhra Pradesh, Telangana orders are delivered from Monday to Saturday. Outside Tamilnadu, Kerala, Karnataka, Andhra Pradesh, Telangana orders are delivered by our courier partners from Monday to Saturday except for certain national and regional holidays.

10) Which payment methods do you accept?

We accept Credit Card, Debit Card, Net Banking, Cash Card, Wallets(Gpay, Paytm, Phonepe)and Mobile Payment. We use Razorpay as our secure payment gateway. Cash On Delivery option is available in Tamilnadu.

11) Do you have a phone number I can call for help?

During office hours, you can call us / send WhatsApp message to the phone number displayed at the bottom. You can always use the form on contact us page to reach us. We will reply promptly.

12) How do I order items from your website?

Ordering on our website is very easy. Just follow the steps below to get items delivered to your home:

• Select items and add them to your cart.
• Click Proceed To Checkout button.
• You can either create an account with us or check out as a Guest.
• Next, Enter your delivery address.
• If the item is a gift, please select the gift option. That will ensure that your gift is gift wrapped and a tag with your message is placed on the gift. There is no additional charge.
• Choose payment method and give payment information and verify your order details to complete the order.
• You will receive a SMS and an email from us when your order is placed successfully.

13) How do I send gifts to my loved ones from your website?

• We offer the best gifting solutions across the web. Our selection of finest quality products and best prices is guaranteed to make you happy.
• Select items for gifting and add them to your cart.
• From Cart page, you can click on the Proceed To Checkout button.
• From the Login page, you can either create an account with us or login as Guest.
• You can then enter the address for delivery.
• For gifting, you can click on “This is Gift” checkbox and enter your message.
• Please make payment with our online payment solutions.
• You will receive an order confirmation SMS and email from us.
• Your gift will be gift wrapped with a card and sent to your party.

14) Why should I buy from you?

• We offer the best quality products at best price.
• You can get products delivered to your door step.
• You get more time to spend with your loved ones.